Moyens de paiement

1. Accepted Payment Methods

To ensure a simple and secure shopping experience, we accept the following payment methods:

Credit and Debit Cards: We accept major cards such as Visa, MasterCard. Your card information is fully encrypted and securely processed throughout the payment process.

Digital Wallets: You can use secure and reliable electronic solutions for fast and protected transaction payments.

Bank Transfer: Available upon request. Your order will begin processing upon receipt of payment confirmation.

2. Transaction Security

All payments made on our site are protected by advanced encryption technology. Information is securely transmitted and never stored or shared with unauthorized third parties. We use anti-fraud verification systems to ensure that each transaction is legitimate and secure.

3. Currency and Taxes

All prices displayed on the site are in Euros (EUR) and include applicable taxes and fees. No additional fees will be added at checkout. The total amount due will be clearly indicated on the payment page before order confirmation.

4. Processing Times

Once payment is made, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are usually processed within 1 to 3 business days.

5. Refunds

In the event of an approved return or cancellation, the refund will be issued via the same payment method used for your order. Receipt times may vary depending on your bank, but the refund is generally processed within 1 to 3 business days after return confirmation.

6. Contact

If you have any questions regarding payment methods or need assistance with your transaction, please contact our customer service:

Address: 229 Rue Solférino, 59000 Lille, France

Customer Service Number: +33 3 20 86 05 98

Email: info@agence-al.com

Opening hours: Monday to Saturday, 9:00 AM–6:00 PM (CET)